Vagas: database administrator R$ 20.000

Position: Virtual Assistant (Cleaning Company USA)

Job Overview:

We are looking for a highly organized and reliable Virtual Assistant to remotely support our Cleaning Business As a virtual assistant,Service provider with MEI or CNPJ,you will play a crucial role in helping us conduct sales over the phone,efficiently manage administrative tasks, streamline operations, and provide exceptional customer service. Your ability to multitask, communicate effectively and maintain a high level of attention to detail will be essential to this role. The successful candidate will work closely with our team to ensure the smooth running of our cleaning business.

Responsibilities:

1. Telephone sales and all follow-up of this sale

2. Customer Support:

- Respond to customer queries via email, telephone or online chat quickly and professionally.

- Schedule cleaning appointments and coordinate with the cleaning team to ensure on-time service delivery.

- Resolve customer complaints or problems and work towards satisfactory solutions.

- Handle payment processing and billing for cleaning services.

3. Administrative Support:

- Manage and maintain the cleaning company's appointment calendar.

- Organize and update the customer database and ensure all records are accurate.

- Assist with the preparation of reports, spreadsheets and other business documents as required.

- Manage and respond to emails on behalf of the cleaning company owner or team.

4. Scheduling and Time Management:

- Schedule appointments and coordinate cleaning team availability efficiently.

- Ensure all cleaning jobs are assigned and completed within agreed deadlines.

- Follow up with customers and employees to ensure customer satisfaction and resolve any scheduling conflicts.

5. Social Media and Online Presence:

- Manage social media accounts and update them with relevant content and promotions.

- Monitor online reviews and respond to customer comments on social media platforms.

- Assist in the development and implementation of digital marketing strategies to promote the cleaning business.

6. Data Entry and Accounting:

- Maintain accurate records of financial transactions, expenses and income.

- Track and manage invoices, receipts and payments.

- Assist with basic payroll and accounting tasks.

7. Research and Organization:

- Conduct research on competitors, industry trends and potential business opportunities.

- Organize and maintain digital files, documents and resources related to the cleaning business.

Qualifications:

-Must have MEI or CNPJ- Fluency in English.

- Availability to start July 1st

- Proven experience as a virtual assistant or similar administrative role.

- Excellent communication skills, both written and verbal.

- Strong organizational and time management skills.

- Proficiency in using productivity tools such as Google Workspace , Microsoft Office,Canva.

- Familiarity with social media platforms and basic digital marketing concepts.

- Attention to detail and accuracy in data entry and record keeping.

- Ability to work independently and collaboratively within a remote team.

- Previous experience or knowledge in the cleaning industry is an advantage, but not mandatory.

- Reliable internet connection and a workspace suitable for working remotely.

Tipo de emprego

Tempo integral : 7 am to 5pm USA ,Availability to start July 1st

Job Type: Full-time

Pay: R$2,500.00 - R$3,500.00 per month

Language:

• ingles (Required)

Work Location: Remote

Application Deadline: 27/11/2024
Expected Start Date: 02/12/2024