Vagas: collection agent - Santos, SP

Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.

Position:

The Agent Communication, Engagement, and Events Manager is responsible for developing and executing effective communication and engagement strategies to support agent partners globally. This role is crucial in building strong relationships with education agents, enhancing their experience, and driving active participation to help achieve enrollment targets for Avila University Arizona.

This role will work closely with GUS North America’s regional recruitment teams and support the planning and execution of both virtual and in-person events across various markets, ensuring a consistent, professional, and engaging experience for our agent partners.

Key Responsibilities

Agent Communication and Engagement

• Develop and distribute timely, accurate, and engaging communications to education agents, including newsletters, campaign updates, and performance insights.
• Coordinate agent feedback collection and ensure timely follow-up on inquiries and concerns.
• Create compelling content that highlights AUA’s unique value propositions and drives agent interest and commitment.
• Maintain up-to-date CRM records of agent interactions, feedback, and engagement levels.

Event Planning and Execution

• Plan, schedule, and execute a robust calendar of virtual webinars, training sessions, and information sessions for global agent partners.
• Coordinate logistics and support for in-person recruitment events, offshore missions, and market visits led by Regional Directors.
• Collaborate with internal stakeholders and external vendors to ensure seamless delivery of events and impactful engagement activities.
• Track event participation, gather feedback, and analyze success metrics to refine future initiatives.

Collaboration and Support

• Work closely with GUS NA Regional Directors to implement regional engagement strategies and enhance agent relationships.
• Liaise with marketing, admissions, and academic teams to ensure consistency and accuracy in messaging and materials.
• Assist in the creation of presentations, promotional content, and engagement toolkits to support regional activities.

Requirements:

Qualifications and Experience

Required:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Minimum 3 years of experience in communication, engagement, marketing, or events management—preferably within the international education sector.
• Strong written and verbal communication skills, with an emphasis on professionalism and clarity.
• Proven ability to organize and execute webinars, virtual meetings, and in-person events.
• Proficiency with CRM systems and digital tools such as HubSpot, Zoom, and Microsoft Teams.
• Highly organized and capable of managing multiple priorities across global time zones.

Preferred:

• Experience working directly with education agents or international student recruitment.
• Understanding of U.S. higher education and international student decision-making processes.
• Multilingual capabilities and/or experience working with culturally diverse audiences.

What We Offer

• The opportunity to be part of a rapidly growing, mission-driven team making an impact in global education.
• Competitive salary and comprehensive benefits package.
• Remote work flexibility with potential for international travel.
• A collaborative, innovative, and inclusive work environment.

Other information:

Please note this position is only available on our Consultancy agreement.

We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.

We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.

GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.