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Job Title: On Site Verifications Specialist (Customer Support) - Sao Paulo/Brazil

Location: Sao Paulo - On Site

Position Type: Full-time

Salary: R4,083 per month (gross)

Schedule: Monday - Friday, 7:00am - 3:30pm or 8:00am - 4:30pm Local Time

Job Overview:

Our client is a leading identity verification platform that partners with innovative, growth-driven organizations worldwide to conveniently verify and safeguard users globally. By supporting a vast range of identity documents from nearly every country and territory, they empower businesses and individuals to build a safer and more secure online world. With a diverse global team and offices in the United States, United Kingdom, Spain, and Estonia, along with strong backing from prominent investors like Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, they are committed to being the benchmark for online trust and a positive force in the digital landscape. You probably haven’t done this kind of work before, and that’s fine! You don’t need to know about identity verification or identification document checking before you join their company - they’ll teach you all about it. You do, however, have to have an interest in what the company can help people achieve: making their online lives and interactions much more convenient and safer. They expect you to have a good eye for detail and a logical mind, as this will help you spot problems easier. If this sounds like you, we can't wait to have you join our client's Verification Team in São Paulo as a Verification Specialist.

Responsibilities:

• Verifying people's identities and government issued identification documents in a matter of seconds

• Organizing and improving our internal and external documentation for the best self-service solutions

• Working closely with teams across the company to improve our products

• Identifying issues and implementing processes to help scale our operations

Qualifications, Skills and Key Competencies:

• Fluent English (B2).

• Ability to balance speed and accuracy in making decisions

• Motivation to find solutions and you don't give up in the face of a challenge

• The ability to concentrate and have a keen eye for detail

• A teamwork mindset

• Flexibility with working hours, as our shifts will be morning, day or night

• The legal right to work in Brazil

• You're based in São Paulo or nearby areas

Note: Due to the demands and hours of this role, we are not able to consider full-time students. Once you’ve completed your studies we’d love to hear from you but until then we want you to be able to fully focus on achieving the best grades you can!

Benefits:

• Stock options that ensure you share in our success

• Learning and Development and Health & Sports budgets that you are free to tailor to your own needs

• Medical insurance to ensure you're feeling great physically and mentally

• Meal voucher (40 BRL/working day)

• 1 day off per year for volunteering activities

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification.

Job Type: Full-time

Pay: R$4,083.00 per month

Work Location: In person