Vagas: it analyst - Curitiba, PR

What role you will play in our team

Support Infield Logistics applications for retiring old applications, along with working directly with the vendors to implement replacements and providing support for existing and new applications. Coordinating and helping to execute tests of these new implementations, following company IT best practices and under a Kanban/Scrum approach, interfacing with other company IT services support groups and business to work on requirements. Integrate vendor applications into the company IT environment, being able to work with different internal teams (servers, DBAs, network, middleware, layering, etc.) to make it work effectively. Support, maintain, troubleshoot applications under area of responsibility and keep the service level agreed with business. Participate actively in projects, acting as the applications focal point, performing all needed activities to make it success.

Location: Curitiba - PR

More About Us

Come be part of the EMIT Department of ExxonMobil Business Support Center Brasil Ltda. at our Global Business Center (GBC) in Curitiba, with more than 21 years of presence in the country and a workforce of ~1800 employees, that provides support to an extensive portfolio of businesses across the globe. Our offices are located in Brazil, USA, Europe and Asia.

What you will do

• Independently support the business through problem solving, consultation, system enhancements, process improvement and new development.
• Participating in designing the technical solutions setting up the API interfaces, coordinating DB team for Database Migration/ restoration.
• Handling access requests and access-related issues/ incident Management.
• Engaging in testing processes, documenting issues, and tracking them, as well as liaising with stakeholders for resolution.
• Supporting and coordinating with cross-functional teams for enhancements and new implementations.
• Collaborating with stakeholders to grasp business needs and requirements.
• Analyzing and meticulously documenting requirements for IT projects.
• Azure vulnerability remediation
• SSL certification renewal (1x/year) for 3 environments
• Oracle Database - data refresh & data extraction

About you

Skills and Qualifications

• Git Basic Knowledge / Github
• REST Api
• Experience on supporting Azure Services - Azure AD, Authentication & Authorization, OIDC/OAuth2.0 and SSO
• CI/CD - Azure DevOps Pipelines & GitHub Actions, CI/CD Concepts
• Azure Services - Storage Accounts & Databases & Cache
• Azure Services - APIM (Enterprise Connected & Disconnected APIM Platform)
• Modern Monitoring Tools - DataDog or others
• Microservice and API development
• Basic Network Knowledge (HTTP, HTTPS ,DNS, SSH, Firewall, Proxy, SMTP)
• Incident management
• Oracle and SQL Server - Database management (key tables, stored procedures, change mgt deployment)
• Entity Framework (Code First, Migrations, Linq, Querying, Projections, Change Tracking, Performance and Logging)
• Design Patterns (good to know)
• Azure Identity, Azure Storage
• Windows Services, Remote Access and IIS
• File Transfer Protocols (FTP, SFTP)
• Message Queueing mechanisms (Kafka, Azure Service Bus, SMTP)
• Certificates management
• Typescript / Javascript
• Html
• CSS
• Excellent communication skills (verbal and written)
• Ability to work in a multicultural environment
• Collaboration – Encourage cooperation across the team. Support teamwork and promote a positive atmosphere. Respect team decisions. Make an effort to come to agreement.
• Innovation - produce, promote and act on novel ideas, approaches or insights to solve problems, create opportunities and/or increase competitive advantage.

Preferred Qualifications/ Experience

• Agile Methodologies: Familiarity with agile frameworks like Scrum and Kanban to work on projects flexibly and efficiently.
• Vendor Management: Clear and effective communication with vendors to ensure expectations are understood and met.

Your benefits

An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.

We offer you:

• 
  PAE – Programa de Assistência aos Empregados
• Seguro de Vida
• Auxilio Creche / babá
• Tickets alimentação
• Assistência funeral
• Auxilio Filho Excepcional
• Plano de pensões
• Among others.

Please note benefits may be changed from time to time without notice, subject to applicable law.

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EEO statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.