Vagas: management analyst - Remoto

ShipHaven is dedicated to providing e-commerce companies with cost-effective shipping solutions. We pride ourselves on our innovative approach and commitment to customer satisfaction. As we continue to grow, we are looking to expand our team with talented individuals who share our passion for excellence.

We are seeking a highly skilled Billing Analyst with management experience. The ideal candidate will have demonstrated advanced proficiency in Microsoft Excel (including Macros and VBA), Power BI, and other data analytical tools. This role is critical in ensuring accuracy and efficiency in our billing and sales operations, directly impacting our ability to offer competitive shipping rates.

Please submit your resume in English to be considered for this opportunity and answer all application questions.

Key Responsibilities

Internal Reporting and Customer Support

• Prepare and present internal reports on billing metrics and trends.
• Provide support to customers on billing process, helping them to understand their invoices and resolve queries.

Invoice Audit and Reconciliation

• Conduct thorough audits of invoices to ensure billing accuracy.
• Reconcile invoices against shipping records and resolve any discrepancies.

Freezing and Sending of Invoices

• Finalize (freeze) invoices for each billing period and ensure timely dispatch to clients.
• Maintain accurate records of sent invoices and follow up on receivables.

Data Management & Analysis

• Perform data cleansing, validation, and optimization ensure data accuracy.
• Ability to handle large client data sets and collaborate with the sales team to deliver timely proposals.
• Affinity with numbers and experienced in handling large customer data.

Proposal Preparation & Recommendations

• Stay updated with carrier rates to guarantee that recommendations are competitive and beneficial for both company and clients.
• Work closely with the sales team to deliver case-specific requests.
• Prepare proposals for clients based on leads

Qualifications

• Minimum of five years of professional experience in finance, accounting, data analytics, or related field.
• Minimum of three years of experience managing teams and/or working in a leadership position.
• Advanced proficiency in Microsoft Excel, including macros and VBA.
• In depth experience in creating data visualizations using Power BI or other data visualization tool.
• Proficient in written and verbal communication in English.
• Strong analytical skills and attention to detail.
• Capability to manage multiple projects and adhere to tight deadlines.
• Experience working remotely.
• Ability to work 9 am EST to 6 pm EST.

What we Offer:

• A competitive salary and supportive working environment.
• Fully remote, work from home.
• Opportunities for professional growth and development.

Job Type: Full-time

Pay: R$2,000.00 - R$5,000.00 per month

Application Question(s):

• Have you ever worked for a US company? If so, for how long?
• How would you rate your proficiency in writing, reading, and verbal communication in English on a scale from 1-10 (1 being none at all and 10 meaning native or bilingual)?
• • How would you rate your proficiency in Microsoft Excel (including macros and VBA) on a scale of 1-10? (1 meaning no knowledge or very limited and 10 meanng exceptional.
• How would you rate your proficiency in Power BI on a scale of 1-10? (1 being no experience to 10 being a Power Bi Guru.

Education:

• Bachelor's (Required)

Experience:

• 3 years of management (Preferred)
• 3 years of data analytics, finance, accounting or related (Preferred)