Job Title

Manager, Warehouse/fleet/asset Emergency Response Team

Location

Global - GO (Primary)

Category

Emergency Response Unit

Date Needed By

8/1/2021

Program Description (Background)

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through healthcare training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and healthcare to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated healthcare systems and helps bring them back to self-reliance.

When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

International Medical Corps provides safe, timely, effective, efficient, equitable and patient centered care; offers needs-based response according to the context and type of sudden onset disaster (SOD) and/or outbreak in the affected nation; adopts a human rights-based approach to its response; ensures it is accessible to all sections of the population affected by the SOD and/or outbreak, particularly the vulnerable; and treats patients in a medically ethical manner.

International Medical Corps is accountable to patients and communities, host governments and ministries of health, and its organization and donors. International Medical Corps commits to a coordinated response under the national health emergency management authorities. International Medical Corps collaborates with the national health system, the clusters and the humanitarian community.

Selected personnel are on standby to deploy to a crisis within 48 hours. Personnel may deploy to new areas of operation or lend support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers and staff who have completed pre-deployment paperwork, orientation and training. The roster is updated on a regular basis. Through this expression of interest, applicants maintain professional profiles with International Medical Corps, so that information is complete and readily available for an emergency response deployment.

This position will support International Medical Corps’ emergency response delivering outpatient clinical care to disaster-affected populations.

**NOTE** Candidates applying to this position are indicating that they are interested in being considered for International Medical Corps’ standby roster for emergency response. Roster members will be contacted only when there is an emergency-response need for which the responder is qualified. This position will not be compensated unless responders are deployed to an emergency response.

Job Description

JOB SUMMARY: This position will support International Medical Corps emergency response delivering outpatient clinical care to disaster effected populations.

The primary responsibility of the Manager, Warehouse/Fleet/Asset Emergency Response Team (ERT) is to support the implementation of services in an emergency setting. S/he is responsible for implementing warehouse, assets and fleet management processes and related compliance in accordance with International Medical Corps' commitment to improving quality and accountability in humanitarian work and with reference to the Sphere Charter, International Medical Corps Minimum Standards and the NGO Code of Conduct.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

• Work with Logistics Coordinator to identify priority areas to improve International Medical Corps preparedness and emergency
• response capacity in the areas of Warehousing, Assets and Fleet management.
• Responsible for the effective implementation of International Medical Corps standard policies, procedures and systems, or Emergency Simplified Procedures, as applicable to Emergency Medical Response preparedness or deployment related to fleet, asset and warehouse management and in compliance with International Medical Corps global standards and applicable donor and host country requirements.
• Responsible for the definition of requirements for fleet of vehicles, including related fuel supply, equipment maintenance and essential spare parts availability for a health facility and base camp in an emergency medical response.
• Responsible for the technical selection of vehicles and establishment of fleet management, ensuring all coordination, movements and planning of vehicles operated by International Medical Corps are properly organized and conducted in accordance to International Medical Corps guidelines, policies and procedures.
• Responsible for monitoring of vehicle fuel consumption through implementation of logbooks.
• Responsible for safe set-up of communication equipment (VHF) in rented/owned vehicles and effective training of drivers on how to operate those.
• Responsible for the conduction of daily / weekly vehicle checks and maintenance operations.
• Allocate vehicles for movement of personnel, patients and cargo.
• Coordinate with program team for the establishment of an effective patient referral system where and when required.
• Coordinate with HR/admin on personnel transportation requirements including airport pickups and drop-offs for all responders.
• Coordinate with program leads, responsible for the preparation and availability of vehicles in support to program operations.
• Coordinate with security lead to ensure staff using transportation outside of the facility are accounted for at all times.
• Coordination of vehicle usage in support of the deployed unit/s, ensuring security protocols / SOP are maintained for staff safety.
• Work with HR and program leads for the implementation of shifts for drivers to provide reliable transportation services 24/7, in support to the response operations.
• Responsible for the implementation of appropriate storage conditions for all commodities. Special emphasis must be on medical commodity quality preserving standards by maintaining appropriate storage conditions, including cold chain management, narcotic and psychotropic items and dangerous good, as per requirements for relevant category of supplies.
• Responsible for the effective tracking of all equipment and supplies related to response including the establishment of a centralized asset tracking system and warehouse management system.
• Responsible for ensuring that every asset and attractive item is logged, issued with unique International Medical Corps asset ID, assigned to custodian and tracked in line with Assets Management Procedures and all assets related transactions or status changes are documented.
• Responsible for the implementation of a reliable and accurate stock management process including documentation, reporting and control system. Ensure it is properly maintained and periodically verified for auditing purposes.
• Responsible for inventory consumption / burn-rate tracking by documenting all dispatches from stock. Identification of over consumption or potential stock-outs that should be brought to management attention to prevent issues that would limit operational timeline and effectiveness.
• Coordinate with procurement lead to ensure adequate stock levels are maintained to maintain operations for the period of the deployment.
• Responsible for the establishment of dynamic and flexible customer-oriented warehouse/program supplies issuance process to meet program teams daily re-supply needs

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Code of Conduct
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps' and donor compliance and ethics standards and adheres to those standards.

If this is a supervisory position, one must set an example of ethical behavior through one's own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps' policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Safeguarding
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.

Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Job Requirements

MINIMUM QUALIFICATIONS

• Typically, a Bachelor's degree in Logistics, Supply Chain Management or related field. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 7+ year of relevant experience working in humanitarian logistics, including minimum 3 years of experience in supply chain management in an emergency environment including transport management and commodities management and tracking by applying Warehouse and Assets management policies and procedures and best practices
• Experience in vehicle and fleet management
• Experience in arranging cargo transport
• Experience of building and developing the capacity of logistics staff through the use of formal and on-job training
• ICT set up and maintenance experience preferred
• Highly motivated and solution-orientated
• Demonstrated ability to resolve operational critical challenges as they arise
• Excellent interpersonal and team skills
• Commitment to understanding and applying International Medical Corps' goals, values and principles
• Commitment and demonstrated skills to build national staff capacity in the areas of warehouse, assets and fleet and fuel management, supervision and monitoring
• Strong organizational and problem-solving skills with analytic approach
• Excellent interpersonal, management and leaderships skills
• Ability to manage remote staff effectively
• Ability to work in participatory manner with staff to assess needs, implement and monitor activities
• Ability to integrate and work well within multi-ethnic and multicultural team
• Fluency in written and spoken English
• Ability to speak other international languages desirable

Additional Technical or Language Requirements

In addition to the responsibilities referenced above, candidates can expect to be living and working in austere conditions. Lifting moderately heavy objects from the ground, carrying a backpack for extended periods of time, and walking or hiking in remote locations may be necessary to perform these functions. International Medical Corps is a first responder to natural and man-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and is committed to doing everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff members who have a high degree of resilience, extremely decisive qualities and the ability to move fast.

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report. If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.