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Job Post Details

Customer Support

Star Hangar, LLC
Home Office

Dados da vaga

Salário

  • R$ 2.755 por mês

Tipo de vaga

  • Tempo integral

Benefícios
Retirados da descrição completa da vaga

  • Trabalho remoto

Descrição completa da vaga

Star Hangar, LLC is searching for a “Customer Support” team member. Provide first-class online support for our buyers and consignment sellers. Support our customers via Email, Ticketing and text chat. We offer an interesting job as a freelance contractor, with a high level of self responsibility and the ability to work in a relaxed way from wherever you prefer.

We look forward to your verve, creativity and commitment to our fast growing company.

Your responsibilities

  • 1st Level Customer Support using Email and Ticketing
  • Online presence in live chat for providing fast customer responses
  • Quality checks and proactive consignment seller support
  • Test and support new webstore features developed in house

Your requirements

  • 2 years of job experience in customer support
  • high level of diligence and accuracy
  • Calm and professional demeanor towards customers
  • Fluent in English
  • Good generic IT skills
  • Self motivation and flexibility
  • Knowledge & interest in online gaming is preferred

Our benefits

  • Work from home or any place you like
  • Friendly and relaxed atmosphere
  • Work independently as part of an international team

Job Type: Full-time

Salary: starting $400.00 per month

100% Homeoffice, work from anywhere in the world with a stable internet connection

Application Question(s):

  • Do you own your own computer/laptop?

Experience:

  • Customer Service: 1 year (Preferred)

Language:

  • English (Required)

Shift availability:

  • Day Shift

Job Types: Full-time, Permanent

Pay: R$2,755.00 per month

Application Question(s):

  • Trial Question:

"I ordered 2 CitizenCon 2954 Digital Goodies Packs. Only 1 was delivered. Please help."
Note that this product is sold on our marketplace platform, but delivered by sellers directly. How would you react?

Language:

  • Business English B2 (Required)

Work Location: Remote

Expected Start Date: 28/03/2025

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